Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be:

Unopened, unused and in the same condition that you received it

With all original seals, tags and packaging intact

With valid receipt or proof of purchase

To start a return, you can contact us at care.srishtiwellness@gmail.com.

Please note that returns must be sent to the following address:

📍 [Ss 41 LDA C1 LUCKNOW UTTAR PRADESH 226012]

Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the product is defective, leaked, or you receive the wrong item. We will evaluate the issue and replace/refund accordingly.

Exceptions / non-returnable items

Opened bottles, used products, or tampered seals

Perishable goods / Ayurvedic juices and consumables once opened

Items purchased during clearance/sale

Gift cards

👉 For hygiene and safety reasons, opened or used health products cannot be returned.

Exchanges

If you wish to exchange, the fastest way is to return the original (if eligible) and place a new order after return approval

Refunds

Once we receive and inspect your return, we will notify you of approval/rejection.

If approved, your refund will be processed to your original payment method within 7-10 business days.

If more than 15 business days have passed since your return approval, contact us at care.srishtiwellness@gmail.com.